FAQs

What payment methods do you accept?

We accept credit card and PayPal payments. We do not accept payment via telephone or check.

Is my personal information secure?

Yes, we take the security of your personal information very seriously. All information provided during the checkout process is encrypted and stored on secure servers.

How long does it take to receive my order?

Shipping times vary depending on your location and the item(s) ordered. We will provide an estimated delivery time during checkout and will send you tracking information once your order has shipped.

What is your return policy?

我们为大多数商品提供 7 天退货政策。如果您对所购商品不满意,请通过 [email protected] 联系我们发起退货。

Do you offer international shipping?

Yes, we offer international shipping to most countries. Shipping costs and delivery times may vary depending on your location.

How can I track my order?

Once your order has shipped, we will send you a tracking number and a link to track your package. You can also log in to your account to view the status of your order.

Do you offer discounts for bulk orders?

是的,我们为批量订单提供折扣。请通过 [email protected] 联系我们了解更多信息。

Can I cancel my order?

只要订单尚未发货,您就可以取消订单。如果您需要取消订单,请尽快通过 [email protected] 联系我们。

What if I receive a damaged or defective item?

如果您收到损坏或有缺陷的商品,请在收到订单后 7 天内通过 [email protected] 联系我们。我们将与您一起解决问题。

How can I contact customer service?

您可以通过发送电子邮件至 [email protected] 联系客户服务。我们将尽快回复您的询问。

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